Phonebulance
Terms of Service
Effective Date: June 2026
By using PhoneBulance services, you agree to the following terms and conditions.
1. Repair Services
PhoneBulance provides diagnostic, repair, maintenance, and related services for smartphones, tablets, computers, gaming consoles, and other electronic devices. While we strive to complete repairs successfully, certain issues may be beyond repair due to existing damage, manufacturer restrictions, or unforeseen complications.
2. Estimates and Pricing
Repair estimates are provided based on the information available at the time of inspection. Additional issues discovered during the repair process may require additional authorization and charges before work proceeds.
3. Customer Responsibility
Customers are responsible for backing up all data before submitting a device for service. PhoneBulance is not responsible for the loss of data, applications, contacts, photos, videos, or other information stored on devices.
4. Parts and Components
We use high-quality replacement parts whenever available. Certain repairs may involve aftermarket, OEM, or refurbished components depending on device availability and customer preference.
5. Warranty
Most repairs include a limited warranty covering defects in replacement parts and workmanship. The warranty does not cover accidental damage, liquid damage, physical abuse, unauthorized repairs, software issues, or damage unrelated to the original repair.
6. Device Inspection
Devices may be tested before and after repair to verify functionality. By submitting a device for service, you authorize PhoneBulance technicians to perform necessary diagnostic procedures.
7. Concierge Service
VIP Concierge Service appointments are subject to availability and may include additional service fees. Travel fees, appointment windows, and service areas may vary.
8. Limitation of Liability
PhoneBulance’s liability is limited to the amount paid for the repair service. We are not liable for indirect, incidental, consequential, or special damages, including lost business, lost profits, or loss of data.
9. Abandoned Devices
Devices left unclaimed for more than 30 days after repair completion or customer notification may be considered abandoned and may be disposed of in accordance with applicable laws.
10. Changes to Terms
PhoneBulance reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services constitutes acceptance of any updated terms.
11. Contact Information
For questions regarding these Terms of Service, please contact:
PhoneBulance
30100 Crown Valley Pkwy, Suite 11-10
Laguna Niguel, CA 92677
Phone: (949) 424-3130